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A Review of Quality Chain Synergy Performance

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DOI: 10.23977/jhrd.2021.030101 | Downloads: 9 | Views: 1274


Xiaoli Qu 1, Qiang Liu 1, Yu Guo 2, Ming Liu 1


1 School of Economics and Management, Liaoning University of Technology, Jinzhou, Liaoning, China, 121001
2 School of Economics and Management, Harbin Engineering University, Harbin, Heilongjiang, China, 150001

Corresponding Author

Xiaoli Qu


Quality is the life of an enterprise. In the current context of economic globalization, the competitive environment is becoming more and more complex. All links in production are connected to form a chain, in order to achieve high-quality objectives, enterprises must abandon the idea of “Good for itself” and improve their coordination ability. Therefore, the quality chain synergy performance evaluation has gradually become a new research direction in the field of quality management. On the basis of literature review, this study first defines the concept of synergy performance of quality chain, and then analyzes the research achievements of domestic and foreign scholars. Secondly, it analyzes the evaluation process of synergy performance of quality chain, and divides seven main steps; thirdly, it analyzes the evaluation dimension of synergy performance of quality chain, and evaluates it from two dimensions: quality result and synergy capability; finally, the quality evaluation methods are reviewed.


Quality chain, Synergy, Performance


Xiaoli Qu, Qiang Liu, Yu Guo, Ming Liu, A Review of Quality Chain Synergy Performance. Journal of Human Resource Development (2021) 3: 1-6. DOI:


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