Author(s)

Ye Ye ^1,2, Jacguuline Tham ¹, S. M. Ferdous Azam ¹

Affiliation(s)

¹ Management and Science University, Selangor, 40100, Malaysia
² Wuxi Institute of Technology, Wuxi, 214000, China

Corresponding Author

Ye Ye

ABSTRACT

Service-oriented leaders emphasize the service consciousness of leaders, pay attention to the growth and development of employees, and provide support and help for employees to achieve organizational goals. However, when employees face work pressure and challenges, they often experience emotional exhaustion, which not only affects their work performance, but also has a negative impact on the overall efficiency of the organization. Therefore, it is of great theoretical significance and practical value to explore the relationship among service-oriented leadership, deep play and employee emotional exhaustion for improving employees' happiness and job involvement, as well as promoting the overall efficiency and performance of enterprises. Through structural equation model (SEM) analysis, this paper verifies the mediating effect of deep play between service-oriented leadership and employee emotional exhaustion. The results show that service-oriented leaders can reduce employees' emotional exhaustion by promoting their deep play. This discovery has important theoretical significance and practical value for understanding how service-oriented leaders affect employee emotional exhaustion.

KEYWORDS

Deep play; Service-oriented leadership; Emotional exhaustion of employees; Mesomeric effect

CITE THIS PAPER

Ye Ye, Jacguuline Tham, S. M. Ferdous Azam, The Mediating Effect of Deep Acting in the Relationship between Service-oriented Leadership and Employee Emotional Exhaustion. Journal of Human Resource Development (2023) Vol. 5: 40-44. DOI: http://dx.doi.org/10.23977/jhrd.2023.050507.

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