Author(s)

Liang Wei ¹

Affiliation(s)

¹ Chambroad (Hainan) Advanced Material Co., Ltd., Danzhou, 571700, China

Corresponding Author

Liang Wei

ABSTRACT

The most prominent issue in the current human resource management of domestic airlines in China is low employee satisfaction. Improving employee satisfaction can improve the quality of cabin services, increase passenger satisfaction, and ultimately attract customers, driving the sustained development of airlines. The reasons for low employee satisfaction in domestic airlines include: outdated management systems and lack of communication mechanisms, unreasonable salary management and performance evaluation, and single job content. Communication mechanisms, job content, salary systems, and performance standards can be improved based on Maslow's hierarchy of needs theory, Hawthorne's experiment, two factor theory, and fairness theory.

KEYWORDS

Employee Satisfaction, Domestic Airlines, Job Content, Salary Systems

CITE THIS PAPER

Liang Wei, Research on Strategies for Improving Employee Satisfaction in Domestic Airlines. Journal of Human Resource Development (2024) Vol. 6: 85-93. DOI: http://dx.doi.org/10.23977/jhrd.2024.060112.

REFERENCES

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[2] Frank Goble. The Third Force the Psychology of Abraham Maslow [M].Shanghai: Shanghai Translation Publishing House, 1987.
[3] S Kim, S Park.Determinants of job satisfaction and turnover intentions of public employees: evidence from US federal agencies [J].International Review of Public Administration, 2014, 19(1):63-90.
[4] Vroom V H. Work and Motivation [M].New York: Wiley, 1964.
[5] Jamshed A. Halepota, Naimatullah Shah. An Empirical Investigation of Organizational Antecedents on Employee Job Satisfaction in a Developing Country [J].Transforming Government: People, Process and Policy, 2011, 5(3):280-294.

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