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Study on the Performance and Influence of Verbal Errors in Passenger Service of Civil Aviation Cabin Crew

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DOI: 10.23977/tmte.2023.060504 | Downloads: 33 | Views: 381

Author(s)

Junkai Liu 1

Affiliation(s)

1 College of Cabin Attendant, Binzhou University, Binzhou, Shandong, China

Corresponding Author

Junkai Liu

ABSTRACT

The civil aviation cabin crew is engaged in the civil aircraft cabin safety management and cabin service work of personnel to undertake civil aviation cabin safety and cabin service work responsibilities. Firstly, the theory of the civil aviation cabin crew's passenger service speech is systematically explained from the perspective of linguistics, i.e., the definition, importance, and core principles of the civil aviation cabin crew's passenger service speech. It has an important practical significance and guidance for the actual civil aviation cabin crew's passenger service speech work and an important theoretical significance and reference for future civil aviation cabin crew's passenger service speech research.

KEYWORDS

The Passenger Service, Speech Errors, The Civil Aviation Cabin Crew

CITE THIS PAPER

Junkai Liu, Study on the Performance and Influence of Verbal Errors in Passenger Service of Civil Aviation Cabin Crew. Tourism Management and Technology Economy (2023) Vol. 6: 27-35. DOI: http://dx.doi.org/10.23977/tmte.2023.060504.

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