Author(s)

Xiaojin Li ¹, Jinman Guo ¹

Affiliation(s)

¹ Civil Aviation University of China, Tianjin, China

Corresponding Author

Xiaojin Li

ABSTRACT

In order to evaluate the competitiveness of China's express enterprises, this paper constructs a comprehensive index system from four aspects: market scale, service quality, guarantee ability and financial strength. Combining the gray relational analysis method and the entropy weight method to build the evaluation model, the six most representative express enterprises in China were selected for empirical analysis. The analysis results show that the competitiveness ranking of China's express enterprises in 2020 from strong to weak is: SF Express, ZTO Express, YTO Express, YUNDA Express, DEPPON Express and STO Express.

KEYWORDS

express enterprises, competitiveness, gray relational analysis method, entropy weight method

CITE THIS PAPER

Xiaojin Li, Jinman Guo, Evaluation of the Competitiveness of Express Enterprises Based on Gray Relational Analysis and Entropy Weight. Industrial Engineering and Innovation Management (2022) Vol. 5: 19-27. DOI: http://dx.doi.org/10.23977/ieim.2022.051104.

REFERENCES

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