Author(s)

Yuechen Ying ¹, Wang Shanshan ¹

Affiliation(s)

¹ The Dhurakij Pundit University, Bangkok, 10700, Thailand

Corresponding Author

Yuechen Ying

ABSTRACT

The hotel industry is an important standard marking the quality of national life, and its management scale, service quality and cultural system directly affect the impression of national hotel service. The service standard of the hotel not only includes catering, rooms and other hardware facilities, but also includes the service quality and service concept of the hotel staff. Under the background of the new era, traditional human resources have been unable to meet the development needs of modern hotel service management. The hotel should be guided by the humanization theory, through optimizing the talent absorption mechanism, optimizing the hotel management system, strengthening the hotel culture construction and other human resource management means, the individual development of staff as an important part of the long-term development of the hotel, so as to enhance the core market competitiveness of the hotel.

KEYWORDS

Human nature; hotel; human resource management

CITE THIS PAPER

Yuechen Ying, Wang Shanshan, Hotel Human Resource Management From the Perspect of Humanization. Industrial Engineering and Innovation Management (2022) Vol. 5: 71-74. DOI: http://dx.doi.org/10.23977/ieim.2022.050213.

REFERENCES

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[4] Tang Wei, LIU Gaomin. Analysis on problems and Countermeasures of Hotel human resource Management in China -- Taking a five-star hotel in Dongguan as an example. Modern Commerce & Industry, 2016, vol.12, pp:74-75.
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