Author(s)

Yi Wei ¹

Affiliation(s)

¹ School of Applied Information Technology, The Kyoto College of Graduate Studies for Informatics, Kyoto, 606-8225, Japan

Corresponding Author

Yi Wei

ABSTRACT

In the current market environment of the new era, enterprises have upgraded their operation models to enhance their competitiveness. Among them, the Enterprise Resource Planning (ERP) system is the first choice for many enterprises. To improve the operational level of enterprises, this paper analyzes the risks faced throughout the entire life cycle of ERP system operation. By reviewing the current research status both domestically and internationally, this study establishes the necessity of implementing such systems within enterprises. The methodology involves constructing a full-cycle risk matrix and selecting representative enterprises from the manufacturing, retail, and logistics sectors as analytical case studies. It systematically elaborates on the risks, risk manifestations, response strategies, and outcomes associated with ERP systems across four key stages: requirements analysis, system selection, implementation and deployment, and operation and maintenance optimization. Based on this analysis, a "risk responsibility matrix" is developed to address different types of risks.  Through discussion and validation, this matrix demonstrates the potential to enhance interdepartmental operational efficiency in managing ERP-related risks, thereby exerting a strategic influence on enterprise operations. It is hoped that the analysis results of this paper will provide some reference for future enterprise operations and ERP system operations.

KEYWORDS

ERP System; Business Operations; Strategic Impact; Performance

CITE THIS PAPER

Yi Wei, The Strategic Impact of ERP Systems on Enterprise Operations. Information Systems and Economics (2025) Vol. 6: 23-40. DOI: http://dx.doi.org/10.23977/infse.2025.060304.

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