Author(s)

Qilin Zhang ¹, Xiaoyong Zuo ¹, Guozhen Tong ¹, Xintong Liu ¹, Siyu Chen ¹

Affiliation(s)

¹ Century College, Beijing University of Posts and Telecommunications, Beijing, 102101

Corresponding Author

Qilin Zhang

ABSTRACT

The main purpose of this paper is to evaluate the service quality of China United Shipping Logistics of Maanshan Iron and steel company. Based on the relevant theoretical evaluation model and the actual situation of China United Shipping Company of Maanshan Iron and Steel Co., Ltd., the specific dimension index is established to realize the combination of qualitative analysis and quantitative analysis. We mainly use AHP to calculate the weight after obtaining the evaluation index through online survey, network data survey and enterprise internal personnel consulting survey. Finally, we use fuzzy comprehensive evaluation method to evaluate the service level data of this enterprise and draw a conclusion.

KEYWORDS

Analytic hierarchy process, Fuzzy evaluation, Logistics shipping service

CITE THIS PAPER

Qilin Zhang, Xiaoyong Zuo, Guozhen Tong, Xintong Liu, Siyu Chen. Performance evaluation of Masteel's logistics shipping service based on AHP-fuzzy comprehensive evaluation method. Industrial Engineering and Innovation Management (2021) 4: 48-51. DOI: http://dx.doi.org/10.23977/ieim.2021.040106

REFERENCES

[1] PringerV. Performanceindicatorsinlogistics [J]. JournalofBusinessLogistics, 1990,(10): 25
[2] ThomasA.F.Logisticsbenchmarking: searchingforthebest [J]. Distribution, 1992, 91(3): 30-36
[3] C.Junmo.2009.A Comprehensive Evaluation of Potential value of suppliers, cooperation under green chain based on rough set [J]. The 5thinternational conference on innovation and management, 35: 1248-1253.

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