Author(s)

Jie Zhou ¹

Affiliation(s)

¹ Faculty of Creative Industries, City University Malaysia, 46100 Petaling Jaya, Selangor, Malaysia

Corresponding Author

Jie Zhou

ABSTRACT

The purpose of this paper is to study in depth the business model optimization and satisfaction factors of product design for the elderly. Through an empirical study in Guangdong Province, we analyze the challenges and opportunities of product design for the elderly in the current business environment. In terms of satisfaction, we focus on key factors such as product features, service quality and user experience, and explore how they interact with each other and how they affect the overall satisfaction of the elderly. In terms of business models, we analyze the impact of market trends, competitive landscape, and innovation models on product design and user experience. By digging deeper into the relationship between these factors, this study aims to provide effective business model optimization strategies for future product design for the elderly in Guangdong Province and to improve user satisfaction. The results of the study will hopefully provide useful references for academic research and practice in related fields.

KEYWORDS

Elderly; business model; satisfaction factors; user experience

CITE THIS PAPER

Jie Zhou, Exploration of Business Model Optimization and Satisfaction Factors in Product Design for the Elderly. Industrial Engineering and Innovation Management (2024) Vol. 7: 69-73. DOI: http://dx.doi.org/10.23977/ieim.2024.070109.

REFERENCES

[1] Ministry of Civil Affairs. Ministry of Civil Affairs holds regular press conference for the fourth quarter of 2020 [EB/OL]. http: //www.mca.gov.cn/article/xw/mtbd/202010/20201000030017.shtml, 2021-10-26/2022-04-20.
[2] Ministry of Industry and Information Technology. Notice on Effectively Solving the Difficulties of the Elderly in Applying Intelligent Technology and Facilitating the Use of Intelligent Products and Services by the Elderly [EB/OL].Letter No.18 [2021] of the Ministry of Industry and Information Technology. https://www.miit.gov.cn/jgsj/xgj/wjfb/art/2021/art_f34ef0284e164abbb3c6ef193aa20586.html
[3] Caulton J R. The development and use of the theory of ERG: a literature review [J]. Emerging Leadership Journeys, 2012, 5(1):2-8.

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