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Analysis of the Government Credibility: From the Perspective of Perception and Expectation

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DOI: 10.23977/ASSSD2022.066

Author(s)

Chongwei Chen

Corresponding Author

Chongwei Chen

ABSTRACT

Government credibility is a very important issue in today's society. It seems to have a great relationship with the administrative efficiency of the government. At present, the credibility of the government in the world has generally declined. In this article, I first described the factors affecting the government's credibility and took the gap between people's expectations and perception of the government as the main reason for the decline of the government's credibility. Secondly, I analyze the relationship between credibility and political legitimacy and believe that credibility is the main source of political legitimacy. Finally, based on the actions of governments to improve political legitimacy through various means, I explain their impact on government credibility from the perspectives of expectation and perception. I find that most of these actions will get the opposite of what one wants, increasing the risk of credibility collapse. (Only a single government is considered. International relations are not included in this article.).

KEYWORDS

Government credibility, Legitimacy, Media

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