Author(s)

Feiyan Wang

Corresponding Author

Feiyan Wang

ABSTRACT

Consumer evaluation right plays an important role in solving the problem of information asymmetry between consumers and operators in the development of platform economy. At present, China has not regulated the right of consumer evaluation, while the Consumer Evaluation Fairness Act of 2016 in the United States is the first act to establish the right of consumer evaluation worldwide. The act clarified the boundary of consumers' evaluation right, inhibited the rampant use of "anti-evaluation clause", and guaranteed consumers' freedom of speech to the maximum extent. When learning from the relevant legislative experience, we should pay attention to improving the accuracy of the basic concept category, pay attention to the role of the counter evaluation clause, introduce the relief way of private litigation to improve the right, and explore the path of localization of regulation.

KEYWORDS

Consumer evaluation right, Platform economy, Right regulation, Counter evaluation clause, Relief way