Author(s)

Zhang Ziwei ¹, Wang Hongbo ¹

Affiliation(s)

¹ Union Hospital of Tongji Medical College, Huazhong University of Science and Technology, Wuhan, Hubei, China

Corresponding Author

Wang Hongbo

ABSTRACT

The three-level public hospital performance appraisal (commonly known as the "National Test") launched in 2019 has prompted public hospitals to strengthen the following four aspects of hospital management: medical quality, operational efficiency, sustainable development and satisfaction evaluation. This article analyzes one of the most important first-level indicators—operational efficiency, in order to strengthen the awareness of performance appraisal in public hospitals. It addresses the problems of insufficient coordination and cooperation of functional departments, relative shortage of operating talents, performance appraisal systems to be improved and inadequate hardware resource allocation. By improving the organizational structure, promoting the efficiency of resource utilization, establishing a scientific performance evaluation system and strengthening the management of consumables, the goal of refined hospital management will be achieved. On this basis, the focus of development of tertiary public hospitals will be promoted from scale expansion to quality and efficiency, and the mode of hospital management will be changed from extensive administrative management to comprehensive performance management, which can promote more scientific and fair income distribution, and to improve efficiency and quality, and promote the implementation of comprehensive reform policies in public hospitals.

KEYWORDS

Public hospital; Performance appraisal; Operational efficiency; Hospital management

CITE THIS PAPER

Zhang Ziwei, Wang Hongbo, Discussion on the Operational Efficiency of Public Hospitals under the Background of "National Examination"—Taking a Public Hospital in Wuhan as an Example. Social Medicine and Health Management (2023) Vol. 4: 16-22. DOI: http://dx.doi.org/10.23977/socmhm.2023.040403.

REFERENCES

[1] Liu Jing, Chen Yingyao, Ke Xiong, etc. Thoughts on the weights of performance appraisal indicators and the scoring methods of tertiary public hospitals [J]. Chinese Hospital Management, 2020, 40(12):53-56.
[2] General Office of the State Council. Opinions of The General Office of the State Council on Strengthening the Performance Appraisal Work of Tertiary Public Hospitals (State Council [2019] No. 4) [EB/OL]. (2019-01-16). http://www.gov.cn/zhengce/content/2019-01/30/content_5362266.htm?trs=1
[3] Zhou Xia. Problems and Countermeasures of Performance appraisal of public hospitals under modern hospital management system [J]. Wealth Life, 2023, 2:163-165.
[4] Liu Wensheng. Hospital development logic in the era of Performance "National Examination" [J]. Chinese Hospital President, 2020, 16(20):22-25.
[5] Lian Y. Performance appraisal brings more space for hospital development [J]. China Health, 2020, (12):84-85.

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