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Research on Satisfaction Evaluation of Shared Motorcycle Service Based on Combinatorial Weight Matter-Element Analysis Method

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DOI: 10.23977/cpcs.2022.060206 | Downloads: 7 | Views: 501

Author(s)

Shixing Han 1, Chao Liu 1, Bin Hong 1, Qiyan Yao 1, Shixuan Han 2

Affiliation(s)

1 College of Engineering, Tibet University, Lhasa, 850000, China
2 Leicester International College, Dalian University of Technology, Panjin, Liaoning, 124221, China

Corresponding Author

Chao Liu

ABSTRACT

The improvement of shared motorcycle service satisfaction is closely related to the population of short-distance travel, so on the basis of constructing the shared motorcycle service satisfaction evaluation system, this paper constructs a combined weight material element analysis shared motorcycle service satisfaction evaluation model, analyzes the weight of each evaluation index through the AHP-entropy weight combination weight method, combines the weight results to determine the classic domain, section domain and comprehensive correlation degree of each evaluation index, and determines the satisfaction evaluation results according to the index evaluation level. Therefore, the specific implementation methods to improve the satisfaction of shared motorcycle services are analyzed.

KEYWORDS

Shared motorcycles, Satisfaction evaluation, Combined weights, Matter-element analysis, Service satisfaction

CITE THIS PAPER

Shixing Han, Chao Liu, Bin Hong, Qiyan Yao, Shixuan Han, Research on Satisfaction Evaluation of Shared Motorcycle Service Based on Combinatorial Weight Matter-Element Analysis Method. Computing, Performance and Communication Systems (2022) Vol. 6: 48-56. DOI: http://dx.doi.org/10.23977/cpcs.2022.060206.

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