Author(s)

Yi Geng ¹

Affiliation(s)

¹ China University of Petroleum-Beijing at Karamay, Karamay, China

Corresponding Author

Yi Geng

ABSTRACT

The construction of digital government in China has been advancing steadily and is regarded as a solution to reduce administrative burdens. However, "street-level bureaucrats" still face the dilemma of increased administrative burdens in specific contexts. This paper reviews the relevant literature on digital government, administrative burdens, and "street-level bureaucrats," and finds that the impact and mechanisms of "street-level bureaucrats" on administrative burdens in the context of digital government construction have not been sufficiently studied. Therefore, based on the theories of "street-level bureaucrats" and principal-agent, this paper proposes a framework for the impact mechanisms of "street-level bureaucrats" on administrative burdens during the construction of digital government. Finally, this paper suggests that administrative burdens will rise when "street-level bureaucrats" deal with conflicting matters, and will decrease when they handle non-conflicting matters.

KEYWORDS

Digital government; administrative burdens; "street bureaucrats"

CITE THIS PAPER

Yi Geng, The Impact of "Street-Level Bureaucrats" on Administrative Burdens and Mechanisms in the Context of Digital Government Development. Social Security and Administration Management (2025) Vol. 6: 18-23. DOI: http://dx.doi.org/10.23977/socsam.2025.060103.

REFERENCES

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[2] Herd P, Moynihan DP. Administrative Burden: Policymaking by Other Means[M]. New York, NY: Russell Sage Foundation, 2018:2-11.
[3] Herd P, DeLeire T, Harvey H. Shifting Administrative Burden to the State: The Case of Medicaid Take-Up[J]. Public Administration Review, 2013(s1). 
[4] Ma Liang.How do Administrative Service lnnovations Alleviate Administrative Burden:A Case Study of Administrative Reform in Xi'an[J]. Journal of Gansu Administrative College,2019,(02):4-11+126.
[5] Bozeman B, Youtie J. 2020. Robotic bureaucracy: Administrative burden and red tape in university research[J]. Public Administration Review, 80(1): 157-162.

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